Custom Orders using the tested services of Silk Road Autos:

While custom orders represent 40% of our business, our approach differs significantly from standard online brokers.

When seeking a specific vehicle not currently in our Canadian inventory, please provide the make, model, condition, mileage, transmission preference, and key options (e.g., 2WD/4WD). Once these parameters are established, we initiate a comprehensive search. If the vehicle is not in our existing Japanese stock, we will provide daily updates on available units, including photographs, auction grades, and our own inspection reports. We only proceed with a bid once you have approved the vehicle.

Your Safety Net:  Not every vehicle in Japan is in peak condition; many are sold specifically to offload costly mechanical issues. To protect your investment, we perform all necessary servicing—including timing belts, water pumps, radiators, brakes, fluids, filters etc—and provide a comprehensive warranty. Furthermore, we encourage an independent mechanical inspection prior to final commitment. If a third-party inspection identifies any powertrain issues, we offer a full refund.

Compliance & Registration: Vehicles 15 years or older are eligible for Canadian import but must meet specific safety standards. We manage the entire compliance process, including daytime running lights, DOT-certified glass, and high-mounted stop lights. While we handle all modifications, please note that the buyer is responsible for DOT-compliant tires if the vehicle arrives without them. We facilitate the BC registration and offer on-site insurance so you can drive your vehicle home immediately.

Financial Security: Unlike other importers, we do not require a 30% down payment upfront. You only provide a deposit once we have successfully secured the specific vehicle you approved. This ensures you maintain total flexibility throughout the search process."